The eleven steps every client goes through. Written out in detail so you know what comes next and meet no unpleasant surprises.
Most introductions start with a DM. Send a few photos of your hair — down, in daylight, and definitely one from behind. That already tells us your density and length.
We reply with an approximate volume in grams and a price range, so you know the ballpark before you visit. Then we agree on a day and time for a consultation.
We look at your hair in person: density, length, the state of your ends and your scalp. None of that shows in a photo, and it decides how many grams we can add without stressing the roots.
We ask what result you expect: the length and density you want, whether you have worn extensions before and what you did not like about them. We ask how you usually wear your hair: how often you wash it, whether you tie it in a high ponytail, how often you use hot tools. And about colour: when you last coloured and whether you plan to change shade soon.
If we can see that extensions are a bad idea right now, we say so directly and explain what to do first.
We hold strands against your roots in daylight — that is the only way to see whether the shade truly matches. We choose the grade (Premium or Lux), the length, the density and the number of grams.
If toning is needed so that your hair and the donor strands read as one colour, we plan it in advance — it is a separate treatment and deserves its own time slot.
If the hair you need is in the studio, we set it aside for you straight away and no one else can take it.
If your shade or length is not in stock, we order it for you. We name the exact lead time at the consultation — it depends on colour and length.
We pick a day that suits you. Allow 3–5 hours for the procedure, so it is better not to plan anything straight afterwards.
The date is held with a small deposit. It counts towards the final price and exists because the hair is bought and prepared personally for you — after that it cannot be offered to anyone else.
Before the day itself, our stylists prepare your strands: sort them by length, weigh out the volume and capsule every strand by hand.
That is why on the day the time goes into fitting only — you are not sitting for extra hours while the material is made ready.
Come with clean, dry hair and in a good mood. Coffee and water are on us.
We distribute the capsules by zone, keeping a margin from the parting and the hairline so the attachments are invisible both in the parting and with your hair up. The weight is spread evenly — that is what decides whether the hair will pull.
At the end we shape the length: trim the ends so the transition between your hair and the donor hair disappears. Then styling — and photos, if you do not mind.
We show you on your own hair how to wash it standing up, how to brush from the ends upwards and how to gather it for the night.
Your shampoo and care routine can stay exactly as they were — we match the structure of the donor hair as closely as possible to your own. If you would like to refresh your routine, everything you need is available at the studio.
We message you to ask how the hair behaves after the first washes: whether it pulls, whether it tangles near the capsules. If needed, we invite you in to adjust a few strands.
Your hair grows and the capsules travel down with it. At the maintenance appointment we remove the strands, clean off the keratin, re-capsule them and fit them again close to the roots.
Premium and Lux hair survives several of these cycles, so next time you only pay for the work.
We soften the capsules with a special solution and take them out — no tugging, no damage to your own hair. Afterwards we assess the condition of your hair and either recommend care or fit a new set straight away.
Or take a look at the prices or the frequently asked questions.